1. Introduction
This Acceptable Use Policy (“Policy”) sets out the rules governing the use of the Fotkaplus Photography website (fotkaplus.co.uk), our online booking system (powered by Timely), and any related digital services (collectively, “the Services”) operated by Fotkaplus Limited (trading as Fotkaplus Photography).
By accessing or using the Services, you agree to comply with this Policy. If you do not agree to these rules, you must not use our website or Services. This Policy should be read alongside our Terms and Conditions and Privacy Policy.
2. Permitted Use
You may use our website and Services for the following lawful purposes:
- Browsing information about our photography services and studio
- Making bookings for photography sessions
- Purchasing and redeeming gift vouchers
- Accessing your private image gallery following your session
- Contacting us with genuine enquiries
- Downloading images you are licensed to use in accordance with our Terms and Conditions
All use of our Services must be lawful, honest, and in good faith.
3. Prohibited Activities
You must not use our website or Services to:
- Engage in any activity that is unlawful, fraudulent, or harmful
- Submit false, misleading, or inaccurate information when making a booking or enquiry
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Attempt to gain unauthorised access to any part of our website, booking system, or gallery platform
- Introduce viruses, malware, ransomware, or any other malicious code or software
- Conduct denial-of-service attacks or automated scraping, crawling, or data harvesting without our prior written consent
- Use our website for unsolicited advertising, spam, or phishing
- Reproduce, redistribute, sell, or commercially exploit any content from our website without our prior written consent
- Remove, alter, or obscure any copyright notice, trademark, or other proprietary rights notice on our website or in our images
- Use our Services in any way that could damage our reputation or that of our clients
4. Booking System Use
When using our online booking system, you must:
- Provide accurate and complete information, including your name, contact details, and session requirements
- Only make genuine bookings you intend to honour
- Adhere to our cancellation and rescheduling policy as set out in our Terms and Conditions
- Not make multiple overlapping bookings with no intention of attending
Misuse of the booking system, including making false or fraudulent bookings, may result in cancellation of your booking without refund, and may be reported to the relevant authorities where appropriate.
5. Content and Communications
When communicating with us via our contact form, email, or any other channel, you must not send content that is defamatory, threatening, abusive, offensive, or discriminatory. We reserve the right to decline to engage with communications that violate this Policy.
6. Intellectual Property
All intellectual property rights in our website content — including text, images, graphics, design, logos, and software — are owned by or licensed to Fotkaplus Limited. Nothing in this Policy grants you any rights in our intellectual property beyond those expressly set out in our Terms and Conditions.
Photographs delivered to you following your session are subject to the licence terms described in Section 7 of our Terms and Conditions. You may not use those images outside the scope of the licence granted.
7. Security
You must not attempt to circumvent any security measures implemented on our website or Services. This includes attempting to access systems, data, or accounts that are not authorised for your use, or attempting to test the security of our website without our prior written consent.
If you discover a security vulnerability on our website, please report it responsibly to info@fotkaplus.co.uk rather than exploiting it.
8. Consequences of Breach
Breach of this Policy may result in one or more of the following actions:
- Immediate termination of your access to our Services
- Cancellation of any outstanding bookings without refund
- Legal action, including claims for damages and/or injunctive relief
- Disclosure of relevant information to law enforcement authorities
We reserve the right to investigate any suspected breach of this Policy and to take such action as we consider appropriate.
9. Changes to This Policy
We may update this Acceptable Use Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of our Services following any changes constitutes your acceptance of the revised Policy.
10. Contact Us
If you have any questions about this Policy, please contact us:
- Email: info@fotkaplus.co.uk
- Telephone: +44 131 210 0145
- Post: Fotkaplus Photography, 13 South Charlotte Street, Edinburgh, EH2 4AS, Scotland